We’re your independent service, fighting in your corner.

Our mission

We’re a part of the Claimsline group. Since our launch in 2019, we’ve saved our clients over £17 million by using our accident management services instead of their own insurance companies. It’s no wonder we have so many happy customers.
And we only have the insurers to thank. So desperate to cash in on their clients’ misfortune, they left the door open for a service that actually cares about people — one that saves you time, hassle, and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.

We’re always here to help

Based in Manchester, you can reach us 24 hours a day, 7 days a week.

Report an accident by phone

0330 024 2625

Email us for help

help@carinsurance.claims

Our lines are open 24/7, 365 days a year.

Terms & Conditions |Complaints |Cookies |Privacy

carinsurance.claims is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period.

You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.

** no excess charges this only applies to driver who aren't at fault. 32,000 customers is based on the amount of customers ourselves and are working partners have put in a replacement vehicle. £17,184,000 is based on saving each client on average £537 from not having to pay their insurance excess.

***If the accident was your fault, we’ll ask you to get a claim reference number from your insurer. We need this to get their authorisation to carry out your vehicle’s repair.

****We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers.

Claimsline Group is not a car insurance company. We specialize in motor accident claims and only deal with motor accident claims. We are not affiliated with any car Insurance in any way.

If you have general enquiries, please contact your car Insurance directly. However, if you still wish to call us, we can transfer you to your car Insurance free of charge. Claimsline Group Ltd is regulated by Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196.