Why Choose Our Services?
Independent Claims Specialists Our team supports claims involving all leading UK insurers, providing impartial guidance throughout the process. |
Immediate Support Receive fast, efficient assistance to ensure your claim is managed smoothly from start to finish. |
We Save You Money Our service saves you from paying your insurance excess—on average, our customers save £537 following an accident. |
Protect Your No-Claims Bonus By managing your claim independently, we help protect your no-claims bonus, ensuring future premiums aren’t affected. |
Completely Free Advice Our services are entirely free to you. We recover our costs directly from insurers through industry-standard processes. |
How Our Car Insurance Claim Process Works:
Report Your Accident
Contact us directly to provide details of your accident. Our dedicated support agent immediately begins working on your behalf, arranging recovery, like-for-like vehicle hire, and vehicle repairs.
Expert Claim Management
Dealing directly with insurers can be stressful and time-consuming. We manage every aspect of your claim, communicating with insurers on your behalf to save you both time and money.
Quick Resolution
We swiftly arrange vehicle recovery, repairs, and replacement vehicles, saving you an average of £537 and protecting your no-claims bonus.
Savings and no-claims outcomes may vary depending on your insurer and policy terms.
We Support Claims with All Major UK Car Insurance Providers:
Including but not limited to:
Aviva
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Direct Line
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AXA
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LV=
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Hastings Direct
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Churchill
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Tesco Bank
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More Than
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Esure
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Carinsurance.claims is independent and not affiliated with any listed insurers.
Frequently Asked Questions
No — we manage your car insurance claim on your behalf. Our dedicated team handles all communication with the insurer, saving you time, stress, and hassle. You’ll only need to notify your insurer for reference purposes if required.
No, we believe in complete transparency. If you weren’t at fault, we recover all costs from the other party’s insurer. Even if you are at fault, we contribute £150 towards your excess — you only cover any remaining uninsured costs.
The only exception is in the rare event of a fraudulent claim, in which case you may be liable for hire car charges.
No. Claimsline is completely independent and not affiliated with or endorsed by any UK car insurance provider, including Aviva, AXA, Direct Line, or others.
Not directly. Because we manage your claim independently, many of our clients avoid impacting their no-claims bonus.
However, final decisions regarding future premiums are made by your insurer.
Car Insurance Resources & Guides
 | How to Successfully Claim on Your Car Insurance Step-by-step guidance to help you manage your claim effectively and secure the best possible outcome. |
 | The Car Insurance Claim Process Explained Clear, concise insights into each stage—from accident reporting to claim resolution. |
 | Top 5 Mistakes to Avoid After a Car Accident Avoid common pitfalls that could negatively impact your car insurance claim. |