Car insurance claims made easy

Had an accident? Call us first. We’ll manage everything from vehicle recovery to making a claim, no matter who insures you or who's at fault. You'll avoid paying any insurance excess and keep your no-claims bonus intact.

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No excess charges**

In total we’ve saved over 32,000 customers £17,184,000 and counting.

Your No Claims bonus is safe

Our services are designed to protect your no-claims bonus.

24/7 Claims Support
Top-Tier Care for You and Your Ride
Always On Your Side

Car insurance claims support

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Car insurance claims support

Current wait time 3 mintues

Looking to make a car insurance claim? Check out our quick video to see how we make car insurance claims a breeze, with recovery, repairs, like for like replacement cars, saving you from paying excess, keeping your no claims bonus safe and insurance handling—all in one.

Current wait time 3 mintues

Our lines are open 24/7, 365 days a year.

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Want to know more?

If the accident wasn’t your fault, your claim is with the at-fault driver’s insurer—not your own. We handle everything to cover your repair and hire car costs. No excess to pay.

If it was your fault we’ll save you £150 on your excess, we sort it all and work with your insurer to cover costs like repairs. You’ll only pay the excess on your policy -£150.

No, if we handle your claim, it won't increase your next insurance premium any more than it would if your own insurer managed it.

If the accident is your fault, you'll need a claim reference number, from your insurer, which you can share with one of our -approved repairers. We'll assess the damage and get approval from your insurer. When it's time to collect your vehicle, we'll reduce your excess by £150, leaving you to cover the remaining amount.

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carinsurance.claims is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period.

You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.

** no excess charges this only applies to driver who aren't at fault. 32,000 customers is based on the amount of customers ourselves and are working partners have put in a replacement vehicle. £17,184,000 is based on saving each client on average £537 from not having to pay their insurance excess.

***If the accident was your fault, we’ll ask you to get a claim reference number from your insurer. We need this to get their authorisation to carry out your vehicle’s repair.

****We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers.

Claimsline Group is not a car insurance company. We specialize in motor accident claims and only deal with motor accident claims. We are not affiliated with any car Insurance in any way.

If you have general enquiries, please contact your car Insurance directly. However, if you still wish to call us, we can transfer you to your car Insurance free of charge. Claimsline Group Ltd is regulated by Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196.

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